Refund Policy

Eligibility for Refunds

• Refund requests must be made within 14 days of purchase.

• Services already delivered (such as completed website designs or SEO work) may not be eligible for a full refund.

Process

1. Contact us at carlahoazchri@outlook.com.au with your order details.

2. Our team will review your request and confirm eligibility.

3. Approved refunds will be processed within 7–10 business days.

Non-Refundable Items

• Services already rendered in full

• Customized or digital products that cannot be returned